The Future of Jobs Summit™ - An Official T20 Side Event

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1. Identify Key Drivers of Change

• Technological advancements: AI, AR/VR, and digital platforms.
• Sustainability and eco-tourism trends.
• Shifting consumer behavior: demand for personalized and unique experiences.
• Global economic and demographic shifts (e.g., increased travel from Africa and Asia).

2. Analyze Labor Market Trends

• Current employment patterns in tourism.
• Emerging roles in global tourism markets.
• Skills gaps and challenges in the South African context.

3. Conduct Research and Forecasting

• Collaborate with industry experts, futurists, and academics to identify future job categories.
• Use scenario planning to anticipate changes in the tourism ecosystem.

1. Stakeholder Mapping

• Identify key players: government, private sector, educational institutions, local communities, and NGOs.
• Engage stakeholders in participatory workshops and brainstorming sessions.

2. Set Strategic Goals

• Develop a shared vision for future tourism jobs.
• Align goals with national priorities, such as job creation, inclusivity, and sustainability.

3. Create Co-Creation Platforms

• Host tourism innovation summits to gather insights and ideas.
• Use digital platforms for crowdsourcing ideas from stakeholders and communities.

1. Map Emerging Job Opportunities

• Technology-Driven Roles
  • Virtual tour designers.
  • Tourism app developers.
  • AI-powered travel consultants.
• Sustainability-Oriented Roles
  • Green hotel managers.
  • Eco-tour guides and conservationists.
  • Carbon footprint analysts.
• Cultural and Heritage-Based Roles
  • Storytellers and cultural curators.
  • Traditional artisans for experiential tourism.
• Adventure and Niche Roles
  • Adventure safety experts.
  • Agri-tourism hosts.

2. Analyze Skills and Training Needs

• Digital literacy for tech-based roles.
• Language and cultural sensitivity for international tourism.
• Knowledge of sustainable practices for eco-tourism jobs.

3. Validate Findings

• Use focus groups and pilot programs to test the viability of identified roles.
• Incorporate feedback to refine job categories.

1. Develop Training Programs

• Collaborate with universities, TVET colleges, and online platforms to develop specialized courses.
• Offer micro-certifications for niche tourism skills.
• Provide upskilling and reskilling programs for current workers.

2. Launch Pilot Projects

• Test new job roles in collaboration with local communities and businesses.
• Create small-scale prototypes for digital and eco-tourism initiatives.

3. Encourage Entrepreneurship

• Provide funding and mentorship for tourism startups.
• Promote community-based tourism enterprises in rural and township areas.

4. Leverage Technology

• Build digital platforms to connect job seekers with opportunities in tourism.
• Use AI to predict future workforce needs and match skills to jobs.

1. Build Partnerships

• Foster collaboration between the public and private sectors for long-term sustainability.
• Partner with international tourism organizations to access global best practices.

2. Create Policy Support

• Advocate for incentives for businesses that create sustainable tourism jobs.
• Develop policies to support green and inclusive tourism initiatives.

3. Market South Africa as a Tourism Innovator

• Position the country as a global leader in sustainable and tech-driven tourism.
• Use marketing campaigns to attract talent and investment in the tourism sector.

1. Monitor and Evaluate

• Track job creation metrics (e.g., number of jobs created, inclusivity of roles).
• Assess the impact on local communities and the economy.

2. Iterate and Improve

• Use feedback from stakeholders to adapt and refine programs.
• Identify new trends and incorporate them into ongoing initiatives.

 3. Expected Outcomes

• Creation of sustainable, innovative, and inclusive tourism jobs.
• Empowerment of communities and improved economic resilience.